What Production AI Apps Need Before Launch
Evaluation, guardrails, workflow design, and observability are what separate a useful AI product from a demo.
Useful AI is operational
Production AI features need more than a prompt and a polished surface. Teams need scoped data access, evaluation cases, fallback states, monitoring, and clear user controls.
Design the human workflow
The system should know when to assist, when to ask, and when to stop. That requires product design and engineering to work together from the start.